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Privacy Policy

Last Updated: August 8, 2024

This Privacy Policy (“Policy”) describes how SIB Midco, LLC (“SIB,” “we,” “our,” “us”) collects, uses, and discloses personal information about individuals who use our website (www.aboutsib.com) or who otherwise interact with us (collectively, our “Services”). Additional policies may apply in other contexts and to other relationships you may have with us. By using our Services or otherwise providing personal information to us, you agree to our Terms of Use and our privacy practices as described in this Policy.

CONTENTS

PERSONAL INFORMATION WE COLLECT & WHY WE COLLECT IT

In this Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available as defined by applicable privacy legislation or is anonymized.

Generally, we collect the following categories of personal information, which we use for the business or commercial purposes shown.

Categories of Personal Information Purposes for Collection
Identifiers and Personal Records, including real name, alias, postal address, email address, telephone number, signature, unique personal identifier, online identifier, IP address, account name, social security number, driver’s license number, passport number or other similar identifiers, physical characteristics or description, insurance policy number, education, employment and employment history, bank account number, credit card number, debit card number or other financial information, medical information, and health insurance information. This category includes information described in Cal. Civ. Code § 1798.80(e).

Commercial information, including records of personal property, products, or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies

Internet or other electronic network activity information, including browsing history, search history, and information regarding your interactions with our websites, applications, or advertisements

Geolocation data, inferred from your IP address

Professional or employment-related information, such as employer, job title, and similar information

Inferences about your preferences and interactions with our Services

 To communicate with you

To provide our Services to you, including fulfilling our contracts, preparing invoices, customer service, and processing transactions

To support our operations, and to improve our Services, including through research and analysis

To develop new services that may be of interest to you

To customize or tailor your experience of the Services

For marketing and advertising

To comply with applicable legal and recordkeeping requirements

For security purposes, including to detect and prevent fraud or other potential harms against you and/or us
Audio, electronic, visual, thermal, olfactory, or similar information, including closed-circuit audio/video, photographs and video of you, and audio/video collected when you interact with us by phone line or videoconferencing To provide our Services to you, including fulfilling our contracts, preparing invoices, customer service, and processing transactions

To support our operations, and to improve our Services, including through research and analysis

To comply with applicable legal and recordkeeping requirements

For security purposes, including to detect and prevent fraud or other potential harms against you and/or us

We may also use and disclose personal information as required by law, regulation, or court order; to respond to governmental and/or law enforcement requests; to identify, contact, or bring legal action against someone who may be causing injury to or interfering with our (or others’) rights or property; to support any actual or threatened claim, defense, or declaration in a case or before any judicial and/or administrative authority, arbitration, or mediation panel; or for other purposes described in any other privacy notice or with your consent. Additionally, we may use and disclose personal information to third parties in connection with a sale, assignment, merger, reorganization, or other corporate transaction relating to all or part of our business.

SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION

Generally, we collect the categories of personal information described above from the following categories of sources:

  • Directly from you
  • From our affiliated companies and divisions
  • Through technologies used on our Services (such as cookies, pixels, and other tracking technologies)
  • Created by us (e.g., if we create records pertaining to you, provide you with a login or user ID, or otherwise generate information linked to you)
  • If you have a business relationship with us, from you or from other companies we do business with, which may include your employer
  • Service providers that help us to run our business
  • Advertising networks, social networks, internet service providers, and data analytics providers
  • Partner businesses
  • Data brokers
  • Government entities

Cookies and Other Tracking Technologies. We use cookies and other tracking technologies (such as web beacons) to collect and store information about your interactions with our website, including information about your browsing behavior. Our website also supports third-party cookies placed by our service providers and third parties, such as advertising partners. This means that our service providers and advertising partners can collect and use information regarding your interactions with our website as further detailed below.

Cookies are small files that a website transfers to your device through a web browser that enable the site’s or a third party’s systems to recognize your device and capture and remember certain information. Web beacons (also known as tracking pixels) are tiny graphics embedded invisibly on a webpage or in an email that may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. In general, our website uses cookies and other tracking technologies as follows:

  • Where necessary to run our website
  • To optimize the functionality of our website
  • For analytics purposes
  • For purposes of ad targeting and marketing
  • To determine if our email messages have been opened and acted upon

Cookies vary in how long they last. “Session cookies” terminate shortly after you terminate your internet session. “Persistent cookies” are stored on your device until a set expiration date. We use both session cookies and persistent cookies on our website.

If you do not want to have cookies placed on your device, you should adjust your settings or set your browser to refuse cookies before accessing our website. Please review your browser’s Help Menu for instructions, or visit https://cookiepedia.co.uk/ for more information about cookies.

Analytics. We use analytics tools including Google Analytics to analyze how you interact with our website. This software may collect information such as your IP address, location, operating system, access time, duration of visit, and actions you take on our website. Google Analytics is owned and controlled by Google LLC. Data collected by Google is subject to its privacy policy. You may opt-out of having your website activity made available to Google Analytics by installing the Google Analytics browser add-on, available here.

Session Monitoring. Some of the technologies used on our website allow us and our service providers to monitor and analyze how visitors use our website in order to better understand user behavior and improve our Services. When you interact with us online, information related to your browsing behavior may be collected by us and our service providers.

Online Chat Features. Our Services may include online chat features to assist with answering questions and providing you with relevant information. When you participate in an interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using an online chat feature, you understand and agree that our vendors may process the information obtained through the chat feature in order to provide services on our behalf.

Online Advertising. Our website collects information about you in order to target advertisements to you when you browse the internet or use social media. One of the tools we use for this purpose is Google Ads, which is an advertising service provided by Google. Google uses cookies and other identifiers, in combination with their own data, to show you ads based on your usage of our website. You can personalize the ads you receive or opt out of ads from Google by visiting the Google Ads Settings page. Additional options for opting out of interest-based advertising can be found here or here.

Do Not Track Signals. Our website does not respond to “Do Not Track” signals sent by browsers, mobile devices, or other mechanisms.

HOW LONG WE KEEP PERSONAL INFORMATION

We keep the categories of personal information described above for as long as necessary for the purposes described in this Policy or otherwise authorized by law. This generally means holding the information for as long as one of the following apply:

  • Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, to perform our contractual obligations, for our legitimate business interests, or to satisfy another purpose for whichwe collected the information;
  • Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected;
  • The personal information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case); or
  • We are otherwise required or permitted to keep your personal information by applicable laws or regulations.

Where personal information is collected and used for more than one purpose, we will retain it until the purpose with the latest period expires.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose each of the categories of personal information we collect to our affiliates, service providers, and contractors for the following business purposes:

  • Performing services (including processing, maintaining, or collecting personal information) on our behalf related to the operation of our business and/or the Services (e.g., providing communications, technical, analytical, web hosting, data storage, application support, vendor management, billing, credit card processing, customer support, accounting, auditing, insurance, legal, security, or other services)
  • Auditing related to ad impressions
  • Ensuring security and integrity of personal information
  • Debugging to identify and repair errors that impair existing intended functionality
  • Short-term, transient use, including, but not limited to, non-personalized advertising
  • Providing advertising or marketing services on our behalf
  • Undertaking internal research for technological development and demonstration
  • Undertaking activities to verify or maintain the quality or safety of our Services
  • To comply with applicable laws and regulations
  • For safety and security
  • Detecting, protecting against, or addressing malicious, deceptive, fraudulent, or illegal activity

Targeted Advertising, Sales, and Sharing of Personal Information. Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for targeted advertising or analytics or with certain business partners may be considered “sales” or “sharing” under US state privacy laws. Listed below are the categories of personal information we share for purposes of targeted/cross-context behavioral advertising or otherwise “sell” for non-monetary consideration:

  • Identifiers
  • Personal records
  • Internet or other electronic network activity information
  • Geolocation data
  • Commercial information
  • Inferences

The types of third parties to which personal information is sold or shared are third-party advertisers and some analytics vendors. The purposes for which we sell/share this information include: showing you relevant ads while you browse the internet or use social media; marketing, advertising, certain types of analytics, or similar purposes. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age. We do not sell or share personal information we obtain for text messaging programs (including opt-in consent data) with any third parties for those third parties’ own marketing purposes.

CALIFORNIA PRIVACY RIGHTS

This section supplements the other parts of our Policy and provides disclosures for California residents under the California Consumer Privacy Act (the “CCPA”).

Right to Know. California residents have the right to request more information regarding the following:

  • The categories of personal information we have collected about you, including:
  • The categories of sources from which the personal information was collected
  • Our business or commercial purposes for collecting, selling, or sharing personal information
  • The categories of recipients to which we disclose personal information
  • The categories of personal information that we sold, and for each category identified, the categories of third parties to which we sold that particular category of personal information
  • The categories of personal information that we disclosed for a business purpose, and for each category identified, the categories of recipients to which we disclosed that particular category of personal information
  • The specific pieces of personal information we have collected about you.

Right to Request Deletion of Personal Information. California residents have the right to request the deletion of personal information we collected from you, subject to certain exceptions. Where we use deidentification to satisfy a deletion request, we commit to maintaining and using the information in deidentified form and will not attempt to reidentify the information.

Right to Correct Inaccurate Personal Information. If you believe that personal information we maintain about you is inaccurate, you may submit a request for us to correct that information. Upon receipt of a verifiable request to correct inaccurate personal information, we will use commercially reasonable efforts to correct the information as you direct.

Right to Opt Out of Sales and Sharing of Personal Information. California residents can opt out of the sale or sharing of their personal information by clicking here [link to OneTrust preference center]. You may also opt out of the sale or sharing of your personal information through an opt-out preference signal, such as the Global Privacy Control. If you choose to use a browser-based opt-out signal, you will be opted out of cookie-based sales or sharing of personal information, and will need to turn it on for each browser you use. To submit a request to opt out of offline sales and sharing, please use our webform or call our toll-free number provided below.

Right to Limit Use and Disclosure of Sensitive Personal Information. We do not use sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

Submitting Requests Relating to Your Personal Information. To exercise your rights under the CCPA, please submit a request through our webform or call us at (800) 576-7806. Please note that if you submit a request to know, request to delete, or request to correct, you will be asked to provide 2-3 pieces of personal information that we will match against our records to verify your identity. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed. An authorized agent may submit a request on your behalf using our webform or toll-free number.

Right to Non-Discrimination for the Exercise of Your Privacy Rights. If you choose to exercise any of your privacy rights under the CCPA, you also have the right not to receive discriminatory treatment by us.

INTERNATIONAL VISITORS

SIB operates and is based in the United States. If you are using our website outside the United States, please be aware that information we obtain about you will be transferred to and processed in the United States and may be accessed by the courts, law enforcement and national security authorities here. By using our website or otherwise providing your personal information to us, you acknowledge and consent to the international transfer and processing of your personal information as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States may be different from the laws in your country.

If you are a Canadian resident and would like to submit a request to access, correct, erase, or obtain a copy of personal information we maintain about you, or if you would like to receive written information about our policies and practices regarding service providers outside of Canada, please contact us using our webform. We may require specific information from you to help us verify your identity prior to processing your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to any legal restrictions on disclosing this information.

EMAIL PREFERENCES

We want to keep in touch with you in ways that you find to be beneficial. If you no longer want to receive our promotional email communications, you can unsubscribe by clicking on the “unsubscribe” link found in our commercial email messages. If you opt-out of our promotional emails, we may still send you email messages related to your account or any Services you request from us. Unsubscribing from our promotional emails will not affect the level or quality of service we provide to you.

SECURITY OF YOUR PERSONAL INFORMATION

At no cost to you, we take commercially reasonable and appropriate steps to protect personal information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. Please keep in mind, however, that there is no such thing as perfect security, and no internet transmission is ever completely secure or error-free. Moreover, you are responsible for maintaining the confidentiality of any username and password you use for our Services.

CHILDREN’S PRIVACY

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child, we will delete it in accordance with applicable law.

CHANGES TO THIS POLICY

This Privacy Policy may be revised from time to time for any reason. If this Privacy Policy changes, the revised Policy will include a new effective date, and we will notify you of such changes by posting the revised Policy on this page. Your continued use of our Services after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the changed terms.

CONTACT US

If you have questions about our privacy practices, the contents of this Policy, or if you need to access this Policy in an alternative format due to a disability, please contact us using our webform.