Client
Challenge
Solution
The client engaged SIB’s team of utility experts from Cost Control Associates to enhance efficiency, minimize on-site disruptions, and ensure the timely completion of the connection process. Our utility account open + close services included:
Early Site Assessment and Planning
We conducted a thorough site assessment to understand the construction infrastructure and services each restaurant needed. This process involved:
- A review of utility maps, site inspections, and necessary permits
- Coordination with architects, engineers, contractors, utility providers, and our client
- Advance prep work for planning connections effectively, particularly when supply chain shortages could pose delays
Effective Project Management, Communication, and Documentation
Communication is the lifeblood of any successful utility connection project. With more than 100 stores in the pipeline, the initial challenge was to develop a way for Panda to monitor all aspects of utility connection planning and progress.
To achieve this goal, we created a daily report that included notes, contact and utility information, site photographs, permits, and inspection updates for each location. This online forum for communication, along with regular meetings and updates, ensured issues could be addressed promptly.
Results
“SIB’s ability to coordinate efforts between utility vendors and our general contractors enabled us to streamline service installations and made it much easier to deliver our projects to our operations team.”
