Hold vendors accountable to their promises.
Negotiate strong business contracts and ensure vendors consistently honor them. Avoid costly billing errors and loopholes that allow vendors to tack on fees and surcharges as market conditions change. Errors and unfavorable terms can add up to significant losses for your business. SIB provides dedicated contract compliance support to help you maintain pricing and protect profits.
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Keep your vendors compliant.
You rely on your vendors to honor the service contracts you’ve negotiated and deliver your full scope of services at the agreed upon price. But more often than you would expect, the bills you receive and pay aren’t accurate—and the mistakes are almost always in your vendors’ favor. Finding, correcting, and recouping your credits takes time you don’t have to spare, especially when you work with dozens of suppliers across many locations.
SIB has the people and the insight into key vendors in each spend area to review all your contracts and invoices and keep your vendor compliance policy in place, saving you significant sums of money and ensuring you get what you pay for. While we’re at it, we find opportunities for contract optimization and cost reduction to boost your bottom line even more.
Keep your vendors honest.
Find and correct all billing errors
Prevent unauthorized fees and surcharges
Expedite the collection of refunds and credits
Validate service levels and full contract value
Our team dives deep into your contracts, conducting a thorough historical review to ensure your vendors are living up to their service promises and pricing. Chances are, they aren’t. Even when vendors honor the best-in-class prices your team has negotiated, you are likely paying taxes, surcharges, and fees you are not obligated to pay. Or you may not be receiving the full scope of services per your contract. We find every error, overbilling, and opportunity for savings to significantly reduce your costs and ensure the greatest value for your spend.
When we find billing errors, we act on them immediately. The SIB team works directly with your vendors to handle appeals and proactively secure all refunds and credits you are due. We validate that credits are expediently and accurately applied to your account.
Even when vendors comply with your current contract, companies almost always have opportunities to reduce costs, take advantage of better rate structures, or build in favorable language to better protect their businesses from price increases and ensure greater value from their agreements. Leveraging data from 500,000+ pricing benchmarks, SIB has the market intelligence to successfully negotiate with your vendors to establish optimized, executable service contracts at the ideal rate structures, terms, and conditions for your usage and region. Learn more >
We keep your vendor contracts in compliance for the long-term. Our team diligently reviews every cost and invoice to validate accuracy, verify adherence to new regulations, any updated terms and conditions, and find and correct billing errors, unauthorized fees, late delivery, product quality or other non-compliance issues that can pop up, especially after contracts have been optimized. Ongoing vigilance from a dedicated team ensures vendors continue to honor your agreements, including price increase limits, throughout the life of your contract.
Meet our Contract Compliance Management & Leadership Team
Our team has extensive experience with your vendors and compliance management with their contracts, and we put it to work for you to ensure you always get the value you deserve.
Cory Brown
Waste Manager
Audrey Lanning
Telecom Manager & Analyst
Adam Davis
Senior Team ManagerSee How We Can Help You Spend Smarter
Get started easily and quickly with a no-risk, comprehensive evaluation of your vendor transaction history and put our market intelligence and industry expertise to work.
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