Optimize telecom inventories, networks, and costs.

Reduce telecom costs without cutting services.

Given the complexity and ongoing evolution of telecom expense, waste and inefficiency are the norm for most organizations with up to 70% of today’s telecom invoices containing billing errors. What’s worse is that 90% of the billing errors are in the service provider’s favor. Even the best telecom expense management (TEM) solutions only skim the surface of savings opportunities. It takes strategic audits, groundbreaking analytics, and a strong commitment to innovation including blockchain-based solutions to ensure and maintain accurate telecom inventory, as well as optimized networks, service levels, and costs.

As the trusted partner to the world’s largest telecom carriers, government agencies, and enterprises, we have saved organizations more than $4 billion in their telecom spending since 2004. Effective telecom expense management services can uncover valuable telecom savings and opportunities. We bring together industry experts, powerful software, and all applicable data to optimize every aspect of your telecom solution, ensuring your business-critical services work smarter for you.

Streamline your telecom solution for 28% average savings.

Reduce costs and complexity

Achieve true optimal cost with competitive market rates and terms, simplified business processes, and a proactive approach to eliminating overbillings

Maintain or increase service levels

Rightsize your network for optimized service by removing stranded assets and establishing an efficient network design

Achieve contract and regulatory compliance

Ensure that every feature, function, tax, fee, surcharge, and network element are billed according to the governing contracts, tariffs, and the most recent regulatory rulings

Be ready for the future

Gain visibility and control of your inventory and data to facilitate efficient optimization, modernization, and expansion so you can save today and meet the technology and security demands of tomorrow

Our Services for Telecommunications Carriers

Blockchain

Leverage our blockchain-based solutions to digitize and streamline operations and staff, eliminate disputes and back billings in telecom bills, increase financial accrual accuracy, ensure proper SLA enforcement, allow for real-time inventory management, and retire antiquated systems and processes.

Inventory & Order Management

Take better control over your telecom spend and gain an accurate view of your physical and virtual assets to identify equipment and power rightsizing and cost savings opportunities; eliminate waste, manage network expansion, migration, and modernization efforts; and secure your network quickly and easily.

Physical Audits

Site audits down to the lowest level of equipment to facilitate on-going management and the identification of opportunities to save, plan, migrate, optimize, modernize, and secure your network.

Data Management

Facilitate better decision making with visibility to your telecom invoice, order, inventory, reporting, and contract data with our data gathering, correlation, and enrichment services.

Dispute Management

Identify and act on costly telecom billing errors with best-in-class, software-driven services.

Contract Compliance

Effectively manage all aspects of your contracts, including complex terms and conditions with our market-leading solution.

Our Services for Enterprise and Government Organizations

Benchmarking & Sourcing

Ensure you are receiving the best in class rates, terms, conditions by benchmarking against our proprietary $24 billion database which contains actual negotiated wholesale and enterprise rates by business size, location and service.

Inventory Management

Gain an accurate view of your physical and virtual assets to identify rightsizing and telecom cost savings opportunities; manage network expansion, migration, and modernization efforts; and secure your network quickly and easily.

Physical Audits

Site audits down to the lowest level of equipment to facilitate on-going management and the identification of opportunities to save, plan, migrate, optimize, modernize, and secure your network.

Data Management

Save time, money, and resources by instantly searching structured and unstructured data, including contracts, emails, spreadsheets, PDFs, orders, inventory records, trouble tickets, engineering, and invoices to find the answers that you need in one place.

Dispute Management

Identify and recover more telecom billing errors faster than any other provider using our powerful combination of cutting edge telecom expense management technology, automated auditing, and in-house subject matter expertise.

Resources

Pizza Hut Franchisee Saves $172,000 for Phone, Internet, Propane, Waste Removal, and Bank Fees

Regional Nonprofit Healthcare Engages SIB to Reduce Telecom Costs

University Saves $13 Million in Telecom and IT Billing Errors

Meet Our Telecom Experts

Our telecom industry insiders understand hidden costs, how to manage telecom services, and how to work directly with your providers to obtain refunds, negotiate rates, and save you money.

Spend Areas

Insurance

Reduce insurance costs by an average of 11%

Protect your business and your bottom line with rightsized health insurance and benefits coverage and lower premium costs. We help you understand risk and navigate the complex insurance environment to get high-value services while lowering your overall insurance spend.

Payroll Processing

Cut payroll processing fees by an average of 24%

Smart businesses invest in people—not in redundant or unnecessary payroll processing services and fees. Optimize your payroll processing to simplify, save, and better meet your company’s human capital management needs and simplify your payroll records.

Property Taxes

Reduce property taxes by an average of 8%

Saving money on property taxes starts with knowing the true market value of your commercial real estate assets. We empower you with the data and expertise to know your portfolio’s real worth and ensure fair and accurate taxes for the long term.

Shipping and Fulfillment

Save an average of 18% on small parcel and 3PL

Be empowered to strategically, confidently, and successfully secure the shipping terms you deserve. Through audits, contract optimization, and greater visibility, our team of experts with backgrounds in sales and pricing at major carriers will help you access better rates and transit times, so you can serve your customers better and save money doing it.

Technology (SaaS/IT)

Unlock up to 26% savings on IT expenses

SaaS subscriptions, internet services, printing and copying, and other IT services keep your business operational. But usage needs change over time, and complex rate structures, contracts, and costs don’t always keep pace. An IT expense audit typically turns up major cost reduction opportunities with companies standing to save an average of 8% on SaaS subscriptions and 26% on printer and copier services through rightsizing, billing error reduction, and price optimization.

Treasury Fees + Merchant Services

Reduce treasury service fees by 25-35%

A bank fee review can turn up unnecessary services, volumes, and costs that are deflating your bottom line. With the potential of over 3,100 fees that a bank can charge you for your business account, we help secure best-in-class pricing while preserving existing banking relationships and introducing opportunities for a more secure financial future by reviewing all bank fee line items including account maintenance, depository services, information reporting, lockbox services, ACH, wire transfers and more.

Utilities

Save an average of 11% on energy and utilities

Get the power to optimize your energy spend with better rates, more reliable service, and reduced billing errors. Beyond procurement, audits, and bill pay, we introduce new efficiencies and support sustainability to create best-in-class energy programs.

Waste + Recycling

Capture 30% average savings on waste and recycling

Take control of your waste and recycling programs from end to end with better program design, pricing, management, and reporting. By optimizing services, rates, and contract terms, you can take the waste out of waste management.

Other Operating Expenses

Spend smarter on everyday spend areas

From linen and laundry, to uniforms, document storage, food costs, maintenance, medical supplies, and more, we can help you tackle all your spend areas to reduce costs and ensure the greatest value for your business.

See How We Can Help You Spend Smarter

Get started easily and quickly with a no-risk, comprehensive evaluation of your vendor transaction history and put our market intelligence and industry expertise to work.

Reduce telecom costs without cutting services.

Streamline your telecom solution for 28% average savings.

Reduce costs and complexity

Maintain or increase service levels

Achieve contract and regulatory compliance

Be ready for the future

Our Services for Telecommunications Carriers

Our Services for Enterprise and Government Organizations

Resources

Pizza Hut Franchisee Saves $172,000 for Phone, Internet, Propane, Waste Removal, and Bank Fees

Regional Nonprofit Healthcare Engages SIB to Reduce Telecom Costs

University Saves $13 Million in Telecom and IT Billing Errors

Meet Our Telecom Experts

Jeff Quinn

Spend Areas

Insurance

Payroll Processing

Property Taxes

Shipping and Fulfillment

Technology (SaaS/IT)

Treasury Fees + Merchant Services

Utilities

Waste + Recycling

Other Operating Expenses

See How We Can Help You Spend Smarter

Solutions

Spend Areas

Industries Served

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